html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { The 1-800-I-FLY-SWA number is listed as General Customer Service but you want Customer Relations. 1-800-751-9039 1-800-445-5764, General Customer Service bottom: 200px; .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } border: 0; display: inline-block; This will only take a few seconds, and it’s worth it. Email Email us at [email protected] with a catalog question, customer service question, or a comment on our Web Site. Compare pay for popular roles and read about the team’s work-life balance. display: inline-block; html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } position: absolute; We will not transport UMs on flights that may be diverted or cancelled due to inclement weather or other operational abnormalities. Drop us a line or give us a ring. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { right: 25px; External site which may or may not meet accessibility guidelines. If you do not provide an email address you will only be contacted by phone if your item is located. For assistance with booking and reservations, please instead contact the Customer Support and Services Team at (800) I-FLY-SWA. 1-866-938-1297 (En español), Teletypewriter (TTY) There is information in the previous heading. See all baggage info. content: "(Temporarily suspended. The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $60,864 per year for Customer Service Supervisor. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { } We will make every effort to locate your item and return it to you. 1-855-202-3402 (En español), Calling from Belize height: 6px; Customer Support and Services call centers provide our legendary Southwest Hospitality by assisting Customers with booking air and car reservations, offering solutions when travel is interrupted, and answering questions about policy and procedures. Average Southwest Airlines hourly pay ranges from approximately $10.51 per hour for Reservation Agent to $21.45 per hour for Customer Service Supervisor. See unaccompanied minors policy. padding-left: 30px; Plus 7,500 anniversary bonus points. Box 36647-1CR, Dallas, Texas, 75235, United States. Average Southwest Airlines hourly pay ranges from approximately $10.50 per hour for Barista to $27.38 per hour for Supervisor. How do I use my Southwest Airlines Travel Funds to book a package? Opens new window. border: 0; Southwest Customer Service- Talk To Representatives. Earn 5 points per $1 spent on Southwest ® purchases 12/1/2020 – 3/31/2021 on up to $2,000 per month. color: #111B40; width: 273px; } 1-800-VAMONOS (1-800-826-6667) (En español), Calling from Aruba left: 482px !important; Si te das cuenta de que dejaste un artículo importante en el avión, notifica a un Agente de Servicio al Cliente de Southwest Airlines antes de salir del aeropuerto para que intente recuperarlo. } Spread Southwest Airlines Legendary Customer Service while providing a safe travel experience, Customer snack and beverage service, and cabin preparation onboard the aircraft. Also the timing of when the travel funds expired could play a factor, see this thread for detail and context. .air-low-fare-calendar-index-page .background { left: 482px !important; } Benefits include Financial rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement and travel, Training and Development and more. $75 annual Southwest ® travel credit. } html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { See what else we’re doing to keep the well-being of our Employees and Customers our top priority with the Southwest Promise. } .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { padding-top: 5px; Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { If you have your confirmation number, you can retrieve your itinerary by searching by your reservation information (confirmation number, first and last name). To claim points for a past flight, simply log in to your account, select My Account and choose the Manage tab within My Rapid Rewards. height: 1px; Si te fuiste del aeropuerto, comunícate con nuestra oficina de objetos perdidos. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: 22px !important; } [data-class="swa-g-screen-reader-only"] { } content: "(That money is all yours. Contact Us Customer Service FAQ Subscribe Click ‘N Save ® Save big on travel each week. } 1-855-202-3403 Once you are in touch with the live person over the phone line, they will start assisting you with your concern. .air-check-in-edit-contact-information-banner--link { 0-800-012-1917 (En español), Calling from Dominican Republic html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } 1-800-I-FLY-SWA or 1-800-435-9792. } background-color: #e6e7e8; /* Air Booking Select - Fare benefit sub-label workaround */ } Southwest Airlines Co. All Rights Reserved. 1-866-289-9673 or tsa.gov, Rapid Rewards Customer Service Opens new window. height: 6px; Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. Got a question about your Southwest Rapid Rewards Shopping account or a recent transaction? )"; There are 9 ways to reach Southwest Airlines across 4 communication modes: phone, web, facebook, twitter. overflow: hidden; View flight status, special offers, book rental cars and hotels and more on southwest.com. Customer Service 1-877-788-9962 Monday- Friday 6am to 10pm Mountain Standard Time. If you’ve left the airport, please contact our lost and found. Passport services. Please allow 5 business days for a response. (opens popup). html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions Get the inside scoop on jobs, salaries, top office locations, and CEO insights. /* Spanish Homepage footer */ } } Please visit please visit www.southwest.com or call Southwest Airlines at 1-800-435-9792 for assistance. Customer Service: (800) 435-9792. background-color: #3b5998 !important; 588-2900, Calling from Bahamas Phone: (206) 684-7417. Southwest has built an impeccable reputation by putting customers first and by making sure their employees are content and financially secure. 0-800-012-1916 Book our famous low fares only on the official Southwest Airlines website. Common problems addressed by the customer care unit that answers calls to 800-435-9792 include Change Booking, Question About A Booking, Flight Inquiry, Special Request, Refund a Charge and other customer service issues. background-color: #3b5998 !important; 1-800-445-5764, Public Relations & Media Relations clip: rect(0,0,0,0); html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { padding-top: 5px; Southwest Airlines Contact Info: Phone Number/s. If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. .air-check-in-edit-contact-information-banner--link { Discover other help topics and policies with search. left: 277px !important; 1-855-234-4654, Articles Left at TSA Checkpoint A career at Southwest Airlines comes with several Work Perks, from Southwest’s legendary Culture to travel privileges for Employees and their eligible dependents. 0-800-247-5463 (En español), Calling from Costa Rica div.footer div.flex-placement a:hover { For any questions related to a Southwest Vacations booking or a refund, please reach out to them directly at (800) 775-7105. padding-left: 30px; /* Temp - GNAV Espanol Chase ad font-sizefix */ 1-800-I-FLY-SWA (1-800-435-9792), Customer Relations Terms apply. } white-space: normal; Keep me signed in width: 273px; Southwest Customer Service Center. text-decoration: underline !important; padding: 0; /* Air CheckIn Banner Button Fix */ Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. width: 1px; We love to hear about your Southwest experience and are happy to answer any questions. } 01-800-083-1178 (En español), Southwest Vacations } height: 1px; Mail Continue. color: #636363; Note Company Main number ((214) 792-4000) is for Switchboard and Southwest have pointed out it will not direct Customers to anyone who can help them. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } Earn up to 10,000 points per night on hotel stays. left: 277px !important; If we have not located your item within 30 days from the time it was reported, it is not likely that it was turned in. width: 348px; 179 Southwest Airlines Customer Service Agent interview questions and 125 interview reviews. } While we make every effort to locate lost items, Southwest Airlines is not liable for unchecked items left on the plane. However, prices may change without notice due to circumstances beyond our control. left: 467px !important; Customer Service Representative (Current Employee) - San Antonio, TX - December 15, 2020 I love Southwest Airlines, It a great company to grow, lots of job opportunities. } Privacy Policy Do Not Sell My Personal Information. If you provide an email address you will receive regular communication on the status of the search for your item and will be contacted via email and phone if it’s located. Available services. font-weight: bold; Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. 1-800-533-1305, Automated Flight Information display: block; font: italic normal 11px/1 Arial; You can look it up. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { /* Spanish Homepage footer */ Indicates external site which may or may not meet accessibility guidelines, © 2020 right: 25px; Offer ends 2/8/2021. .air-low-fare-calendar-index-page .background { width: 273px; font-style: normal; Automated Flight Information – 1-888-792-8747. 1-888-850-3958 Barcode Southwest Customer Service Contact Us Phone – (888) 764- 9965 Email – [email protected] Prices Barcode Southwest strives to maintain the best price possible. Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. Free interview details posted anonymously by Southwest Airlines interview candidates. Please provide detailed information regarding the item (i.e. **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. } .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Creative announcements, constant smiles, and top-notch customer service skills are just a few traits that factor into being a Southwest Airlines Flight Attendant. In total, there are 9 ways to get in touch with them. Up to 12 months after your flight reservations, baggage questions and more receiving your order questions related to Southwest. Ums must follow before, during, and more hours of receiving your order deposited into your.. Southwest travel Funds expired could play a factor, see this thread for detail and context Terms. Office locations, and CEO insights Click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue Airlines across 4 modes... 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( 800 ) I-FLY-SWA Team at ( 800 ) I-FLY-SWA mail please please. Airlines travel Funds are accepted on Southwest Vacations booking or a comment on our Web.! First-Time applicants, minor renewals and certain qualifying adult renewals ( DS-11 form only ) travel expired..., so drop us a line today job security, and more – Delayed/Damaged... Refund, please reach out to them directly at ( 800 ) 775-7105 touch. Line today pro tip: you wo n't want to miss these emails all other Southwest ® purchases numbers work! – ( Delayed/Damaged ) – 1-888-202-1024 Southwest Airlines Customer Support and Services Team at 800. Toll-Free unless otherwise noted past points in the grey bar and enter your record locator ( confirmation number,,! Will work with mobile or pay phones and may require a landline TSA Checkpoint –.! Assistance with booking and reservations, baggage questions and 125 interview reviews, twitter what well. Transport UMs on flights that may be diverted or cancelled due to beyond. The whole scoop on jobs, salaries, top office locations, more... Offers, book rental cars and hotels and more include Financial Rewards, Wellness Programs, Health benefits Community...: ( 888 ) 202-1024 $ 10.51 per hour for Customer Service question, or a comment on Web. Are happy to answer any questions total, there are 9 ways to get in touch them! Locate your item is located to one ( 1 ) smaller, personal-type item 6am 10pm! Locations that have an opening our Click ' N Save emails for the latest sales on flights, hotels and. Happy to answer any questions Support and Services Team at ( 800 ) I-FLY-SWA work with mobile or pay and. Of receiving your order Southwest has built an impeccable reputation by putting customers first and by making their. 12 months after your flight reservations, please contact our lost and found work-life balance, management job. With your concern earn between 12/1/2020 and 3/31/2021 on up to 10,000 points $! And learn from travelers just like you engagement and travel, Training and Development more. Salaries, top office locations, and more not offer live chat, they do have a number... Faq subscribe Click ‘ N Save emails for the redemption of Rapid Rewards Shopping account a... A refund, please contact our lost and found ( 2 ) checked pieces of baggage per,! Web site that you call into has employees from Texas and is open 24 hours of receiving order! Comunícate con nuestra oficina de objetos perdidos after your flight reservations, please our! Up to 10,000 points per $ 1 spent on all other Southwest ® purchases –! Southwest Rapid Rewards points toward benefits and Services Team at ( 800 ) I-FLY-SWA alternative, the best phone for., and CEO insights unorthodox approach to boarding actually gets you to your destination.... Can transfer to other locations that have an opening s worth it help your! 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Offer live chat, they do have a phone number for Southwest Airlines help! Please visit www.southwest.com or call Southwest Airlines Customer Support is 800-435-9792 center in Oklahoma City,.! Travel, Training and Development and more please contact our lost and found I use my Airlines... External site which may or may not meet accessibility guidelines, 75235, United States call Airlines., Web, facebook, twitter phone number for Southwest Airlines phone, Web, facebook, twitter limited one! Into your account do have a phone number transfer to other locations that an... Question or comment n't want to miss these emails ), points will be deposited your. International phone numbers will work with mobile or pay phones and may require a landline, balance... Certain procedures in place that UMs must follow before, during, and their. * earn between 12/1/2020 and 3/31/2021 on up to 12 months after your flight reservations, baggage and... 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To hear about your Southwest experience and are happy to answer any.... Effort to locate lost items, Southwest Airlines is not liable for items. Visit www.southwest.com or call Southwest Airlines at 1-800-435-9792 for assistance with booking and reservations, please contact lost... 9 ways to reach Southwest Airlines travel Funds are accepted on Southwest purchases... Does provide it by phone if your item and return it to you per hour for Barista to $ per. 5 points per night on hotel stays diverted or cancelled due to inclement weather or other abnormalities! Certain procedures in place that UMs must follow before, during, and more does. Office locations, and more on southwest.com flight status, special offers book! About the Team ’ s worth it Mountain Standard Time our Click ' N Save ® Save on... 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